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Paragon Protection and Investigations Consumer Privacy Policy

Effective Date: 08/12/2024

This Consumer Privacy Policy ("Policy") explains how Paragon Protection and Investigations ("Paragon," "we," "us," or "our") collects, uses, shares, and protects the personal information of individuals who interact with us through our website (located at www.paragoninvestigators.com), emails, text messages, and our offices.

1. Information We Collect

We may collect the following types of personal information:

  • Information You Provide Directly:

    • Website: Name, email address, phone number, address, date of birth, employment information, and any other information you voluntarily provide through our website, such as when you submit a contact form, request a quote, or sign up for newsletters.

    • Emails and Text Messages: Content of emails and text messages exchanged with us, including phone numbers used to send and receive text messages.

    • Offices: Name, email address, phone number, address, date of birth, employment information, and any other information you provide in person or over the phone when interacting with us at our offices.

  • Information Collected Automatically:

    • Website: We may automatically collect certain information about your device and browsing activity on our website, such as your IP address, browser type, operating system, referring URLs, and pages visited. We may use cookies and similar technologies to collect this information.  

    • Emails and Text Messages: We may automatically collect information about your device and how you interact with our emails and text messages, such as whether you opened or clicked on a link in an email or text message.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and improve our services: This includes responding to your inquiries, providing you with information about our services, processing your requests, and fulfilling your orders.  

  • To communicate with you: We may use your contact information to send you emails, text messages, and other communications, such as newsletters, service updates, and promotional offers. You can opt-out of receiving marketing communications from us at any time.

  • To personalize your experience: We may use your information to personalize your experience on our website and tailor our communications to your interests.

  • To operate and improve our business: We may use your information for internal business purposes, such as data analysis, research, and development.

  • To comply with legal and regulatory requirements: We may use your information to comply with applicable laws and regulations, such as responding to legal requests and preventing fraud.  

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

3. How We Share Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with our business operations, such as website hosting, data analysis, customer service.

  • Legal and Regulatory Authorities: We may disclose your information to law enforcement or other government authorities as required by law or in response to a valid legal request.

  • Other Disclosures: We may disclose your information in other situations where disclosure is permitted or required by law, such as in connection with a merger, acquisition, or sale of assets.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or store on our systems.  

5. Your Rights

You may have certain rights regarding your personal information, such as the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete personal information we hold about you.  

  • Erasure: Request erasure of your personal information in certain circumstances.

  • Restriction: Request restriction of processing your personal information in certain circumstances.

  • Data Portability: Request portability of your personal information in certain circumstances.

  • Object: Object to the processing of your personal information in certain circumstances.

  • Withdraw Consent: Withdraw your consent to the processing of your personal information where consent is the legal basis for processing.

To exercise your rights, please contact us using the information provided below.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately.  

7. Changes to this Policy

We may update this Policy from time to time. We will notify you of any material changes to this Policy by posting the updated Policy on our website and, if necessary, by sending you a notification.  

8. Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at:

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